Privacy Policy

Personal Information: Name, email address, phone number, and profile photo when you create an account.

Location Data: Real-time GPS coordinates during active rides, home/work addresses for route matching, and travel history.

Vehicle Information: Vehicle details (make, model, registration number) for ride providers.

Usage Data: Ride history, payment information, ratings, and communication with other users.

Device Information: IP address, device type, operating system, and app usage analytics.

Service Delivery: To match riders with drivers, calculate optimal routes, and facilitate cost splitting.

Safety & Verification: To verify user identities, maintain trust in our network, and ensure secure transactions.

User Experience: To personalize your experience, provide relevant ride suggestions, and improve our algorithms.

Legal Compliance: To comply with Indian transportation regulations and prevent fraudulent activities.

Support: To provide customer support, resolve disputes, and maintain service quality.

Encryption: All data is encrypted in transit (TLS 1.3) and at rest (AES-256 encryption).

Secure Servers: Data is stored on secure, ISO 27001 certified data centers within India.

Access Controls: Strict access controls and authentication protocols prevent unauthorized access.

Regular Audits: We conduct regular security audits and penetration testing to identify vulnerabilities.

Data Minimization: We only collect data necessary for service delivery and delete it when no longer needed.

Backup & Recovery: Automated backups ensure data integrity and disaster recovery capabilities.

Service Providers: We share limited data with trusted partners for payment processing, SMS notifications, and map services.

Legal Requirements: We may share data when required by Indian law, court order, or government regulation.

Business Transfers: In case of merger, acquisition, or sale, data may be transferred as part of business assets.

User Consent: We only share data with third parties when you explicitly consent to such sharing.

Anonymized Data: We may share anonymized, aggregated data for research and analytics purposes.